Terms of Service - VehicleCare

1. Acceptance of Terms

By accessing and using VehicleCare ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

VehicleCare is a web-based application that allows users to track and manage vehicle maintenance, repairs, parts, and related documentation. The service includes features for task management, invoice storage, cost tracking, maintenance history, and an in-app support chat for assistance.

3. User Accounts and Security

You are responsible for:

Maintaining the confidentiality of your account credentials
All activities that occur under your account
Notifying us immediately of any unauthorized use of your account
Ensuring the accuracy of information you provide

4. User Data and Content

By using our service, you agree that:

You retain ownership of all data you upload to the service
You grant us a limited license to store and process your data to provide the service
You will not upload any illegal, harmful, or copyrighted content
You are responsible for maintaining backups of your important data

Support chat content

Messages sent via the in-app support chat may be retained to provide assistance, improve support quality, and maintain an accurate record of issues and resolutions. Do not share passwords or sensitive payment information in chat.

5. Acceptable Use

You agree not to:

Use the service for any unlawful purpose or to solicit others to perform unlawful acts
Violate any international, federal, provincial, or state regulations, rules, or laws
Transmit any material that infringes upon the rights of others
Attempt to gain unauthorized access to other user accounts or the service infrastructure
Interfere with or disrupt the service or servers connected to the service

6. Service Availability

While we strive to maintain high availability, we do not guarantee that the service will be available 100% of the time. The service may be temporarily unavailable due to maintenance, updates, or technical issues beyond our control. Real-time features (like chat and typing indicators) rely on network connectivity and may be affected by third-party infrastructure.

7. Limitation of Liability

VehicleCare shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the service.

8. Data Backup and Loss

While we implement reasonable backup procedures, you acknowledge that data loss may occur. You are encouraged to maintain your own backups of important information. We are not responsible for any data loss or corruption.

9. Termination

Either party may terminate this agreement at any time. Upon termination, your access to the service will be revoked. We reserve the right to terminate accounts that violate these terms or engage in prohibited activities.

10. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting. Your continued use of the service after changes are posted constitutes acceptance of the modified terms.

11. Governing Law

These terms shall be governed and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions.

12. Contact Information

If you have any questions about these Terms of Service, please contact us at: support@vehiclecare.com